Contact Information: For any inquiries or questions, please contact us via email at Metal@metalpark.org. Shipping Information: - Usually ships in 5-7 business days. - Allow 4-7 business days for processing time. - A signature may be required upon delivery. We aim to ensure you receive your package promptly and cost-effectively, whether you have planned in advance or require expedited delivery. Return Policy (for online orders): - Returns must be purchased from metalpark.org and returned within 30 days of purchase with the order number. - Customer is responsible for return shipping costs. (*Customers from Canada and the UK, please contact us at metal@metalpark.org for shipping and handling details specific to your country.) Terms and Conditions: Copyright: Metal Park Company is a registered business entity in the State of New York. Established in 2003, Metal Park Company specializes in crafting high-quality Metal Arts & Steampunk creations. Our diverse range of products includes pieces of various sizes, from 5 inches to 8 feet tall. We take pride in our unique designs, created from scrap metal sourced from motorcycle and car engine parts. Each piece undergoes a rigorous quality control process and is coated with lacquer to ensure longevity and prevent rusting. Our team comprises ten skilled artists, each boasting over 25 years of experience in the field of scrap metal arts. This collective expertise enables us to produce exceptional and enduring works of art that showcase our commitment to quality and craftsmanship.